A chat with Mauro Citterio – CEO of Ciemme Agencies
Q. “Accessories and components for Made in Italy furniture, or how to get the most out of your import experience”. That is the slogan that appears on the Home Page of your website. Tell us more about your work and the services you offer.
A. For years, my team and I have worked as sales representatives and marketing promoters for leading Italian manufacturers of furnishing accessories and components. We offer a wide range of products: handles, locks, kitchen accessories, sliding systems, lighting solutions, fittings and washbasins with a refined design, decorative surfaces and edges…, and more. We work at our partner companies’ side as an integral part of their export department.
Q. Do you manage the product in terms of consultancy, starting from the design phase?
A. Definitely: we have thirty years of experience in foreign markets and product-related regulations, so in our background, we have extensive expertise in successfully managing our customers’ projects. We are daily committed to connecting people and companies that share the same love for Made in Italy and quality products.
Q. No reselling, transparent pricing, and quick and direct responses are the three fundamental dogmas in your customers’ management.
A. Logically, having been on the market for many years, with our selecting work, the customer is sure to get the right product, at the best price and conditions, directly from the manufacturer. Our offered prices are always transparent as the quotations come from the manufacturer to ensure lower prices, therefore better than the standard ones.
Q. To sum up, in a constantly novelties-focused and evolving market, attentive to the proper quality/price ratio, in which the technological component and the use of new materials make the difference, being able to put component manufacturers in contact with international furniture makers and distributors is essential…
A. Time is becoming more and more precious in the world of furniture. Our strength lies in the ability to put customers directly in contact with the most suitable company through our careful and punctual preliminary work, with high-quality components from selected manufacturers. Obtaining the best price and sales conditions for specific requests, short response times from supplier companies, without any surcharge compared to the dedicated purchase price: these are the prerogatives that accompany attentive and punctual service with frequent meetings at our customers’ premises or international trade fairs.
